Utility Billing

Please Note: Our billing customer service representatives are currently experiencing limited capacity. Any messages we receive will be answered within 24 hours. Please see our Billing FAQs for answers to frequently asked billing questions. Thank you for your patience.

Your bill from Clean Water Services covers a two-month period and includes sanitary sewer & surface water management (SWM) charges that pay for sewer pipes, maintenance and construction, and operation of the wastewater treatment plants as well as for the costs associated with support of the public drainage system.

Pay your bill online or over the phone for no additional fee, find answers to common billing questions and explore more about where your payments go. Learn more about the budget, including how you can help control your bill and how you can be part of the annual process.

Additional billing and rate information:

Clean Water Services bills for sewer and Surface Water Management services to customers who reside in Washington County within the urban growth boundary (PDF, 189KB), the cities of Banks, Gaston, Durham, North Plains, King City, and small portions of Clackamas and Multnomah Counties.

Due to COVID-19, we are not able to accept cash utility billing payments at this time. Please contact our Customer Service Department at 503.681.4400 with any questions. 

For customers also served by Tualatin Valley Water District, charges for our services are combined in a single bill along with the water charges. If you reside within the city boundaries of Beaverton, Tigard, Hillsboro, Tualatin, Sherwood, Forest Grove, Cornelius or portions of Lake Oswego, charges for our services are included in your city utility bill.

Starting February 2019, customers who mail in a check to pay their bill will use payment address below. If you pay by phone or web, nothing will change, and if you use the payment envelope included with your bill, it will update automatically.

Clean Water Services
Payment Processing Center
PO Box 4780
Portland, OR 97208-4780

For further assistance with billing, please call our Customer Service Department at 503.681.4400 - Monday through Friday, 8 am to 5 pm.

You can pay your bill online, over the phone, by pay station or mail.

Pay Your Bill

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