Information Technology
Information Technology (IT) provides information management support and communications support for the District. This includes, but is not limited to, information technology vision and direction; application review, recommendation and implementation; database design, maintenance and storage of data; hardware selection, installation and support; operating system software support; PC support including selection, installation and maintenance; user support for office applications; Internet capabilities; GIS technologies; LAN and WAN configuration and operation; telecommunications and other management support functions.
More specifically, the program includes: management, support, and implementation of the Strategic Information System Plan (SISP); support of both local area networks and the wide area network, Internet and Intranet access, servers, routers and computers throughout the District; user support through the help desk in accordance with the established Service Level Agreement; coordination of on-site training provided by external training instructors; change control of the production computing environment. In addition, the IT department has responsibility for all copiers, faxes and scanners and implementing the technical aspects of conference room facilities.