Use our contact list to get answers to general questions about
Clean Water Services programs and projects. If you need immediate
attention or have a question about a specific problem or issue, please
contact us at:
You may email a Clean Water Services employee using their last name
and first name initial @ cleanwaterservices.org. Example for John Doe's
e-mail address: doej@cleanwaterservices.org.
| Subject |
Name |
Phone |
| Bid Books/Plan Books |
Trudy Hull
(Capital Projects)
|
(503) 681-5109 |
| Bid Books/Plan Books |
Jane Nishizaki
(District Projects) |
(503) 547-8175 |
| Billing |
Billing@cleanwaterservices.org |
(503) 681-4400 |
| Clean Water Services Advisory Commission (CWAC) |
Mark Jockers |
(503) 681-4450 |
| Community Meetings |
Sheri Wantland |
(503) 681-5111 |
| Community Meetings |
Mark Jockers |
(503) 681-4450 |
| Community Meetings |
Jeanna Cernazanu |
(503) 681-3619 |
| Composting |
Washington Co. Environmental Health |
(503) 846-4490 |
| Construction Inspection (Building) |
Washington County Land Use and Transportation |
(503) 846-4530 |
| Construction Inspection (Sewer) |
Mike McGough |
(503) 681-5113 |
| Construction Inspection (Sewer) |
Erosion Control Voicemail |
(503) 681-4444 |
| Consumption Based Sewer Rates |
Billing@cleanwaterservices.org |
(503) 681-4400 |
| Design & Construction Standards |
Technical Services |
(503) 681-5100 |
| Detention Ponds Maintenance |
Field Operations |
(503) 547-8100 |
| Ditch Maintenance (Inside Urban Growth Boundary) |
Field Operations |
(503) 547-8100 |
| Drain, Storm Blocked (Inside Urban Growth Boundary) |
Field Operations |
(503) 547-8100 |
| Durham Wastewater Treatment Facility |
Main Number |
(503) 547-8150 |
| Easements |
Abe Taylor |
(503) 681-3639 |
| Emergencies |
24-hour Hotline |
(503) 681-3600 |
| Enhancement Coalition (Tualatin Watershed) |
Karen DeBaker |
(503) 681-3643 |
| Erosion Control - Handbook & Plans |
Cathy Lindholm |
(503) 681-3620 |
| Erosion Control - Permits |
Technical Services |
(503) 681-5100 |
| Erosion Control - Inspection |
Voicemail—leave inspection request (24-hour notice) |
(503) 681-4444 |
| Flooding (Street) |
Field Operations |
(503) 547-8100 |
| Forest Grove Wastewater Treatment Facility |
Main Number |
(503) 547-8060 |
| Grease Traps |
Source Control |
(503) 681-5175 |
| Hazardous Waste Disposal |
Metro Recycling Information |
(503) 234-3000 |
| Hillsboro Wastewater Treatment Facility |
Main Number |
(503)
547-8070 |
| Jackson Bottom Wetlands Preserve |
Main Number
|
(503) 681-6206
|
| Laboratory Services |
Clean Water Services
Main Number |
(503) 681-3600 |
| Leaf Disposal |
Field Operations, Leaf Line |
(503) 547-8116 |
| Local Improvement District |
Andy Braun |
(503) 681-3615 |
| Marking (Storm Drain) |
Ely Teragli |
(503) 681-4463 |
| Media Inquiries |
Mark Jockers |
(503) 681-4450 |
| Mud in Roadway |
Mike McGough |
(503) 681-5113 |
| Native Plants |
Poster Request |
(503) 681-3663 |
| Odor Complaint |
Hillsboro Wastewater Treatment Facility |
(503) 547-8070 |
| Odor Complaint |
Rock Creek Wastewater Treatment Facility |
(503) 547-8000 |
| Odor Complaint |
Durham Wastewater Treatment Facility |
(503) 547-8150 |
| Overflows |
Field Operations |
(503) 547-8100 |
| Partners for Clean Water (Tualatin Watershed) |
Karen DeBaker |
(503) 681-3643 |
| Pay Station |
Sherwood Senior Community Center
855 N. Sherwood Blvd.
|
|
| Pay Station |
Tualatin Valley Water District (TVWD)
1850 SW 170th Avenue
|
|
| Pay Station |
Sherwood City Hall
20 NW Washington St.
|
|
| Permits |
Technical Services |
(503) 681-5100 |
| Plan Books/Bid Books |
Trudy Hull
(Capital Projects)
|
(503) 681-5109
|
| Plan Books/Bid Books |
Jane Nishizaki
(District Projects) |
(503) 547-8175 |
| Plan Checks (status and appointment) |
Jackie Humphreys |
(503) 681-5101 |
| Plan Review |
Jackie Humphreys |
(503) 681-5101 |
| Pollutants (suspected in creeks, wetlands, or other surface waters) |
Source Control |
(503) 681-5175 |
| Pump Station |
Lupe Gutierrez |
(503) 547-8027 |
| Rats—in or near storm or sewer systems |
Field Operations |
(503) 547-8100 |
| Risk & Benefits |
Vic Nolan |
(503) 681-3626 |
| Risk & Benefits |
Eva Labonte |
(503) 681-3617 |
| River Rangers |
Ely Teragli |
(503) 681-4463 |
| RV Dump Station |
Texaco Station
99W @ 217
(free w/fill-up or $3-$5)
|
|
| Rock Creek Wastewater Treatment Facility |
Main Number |
(503) 547-8000 |
| RV Dump Station |
Olinger RV
TV Hwy, $5
|
|
| RV Dump Station |
Trailer Park of Portland
6645 SW Nyberg Rd
(I-5 @ Nyberg Rd, $3)
|
|
| RV Dump Station (Open 24/7) |
Rock Creek Station
3125 SE River Rd
Hillsboro
|
(503) 846-7050 |
| RV Dump Station (Open 24/7) |
Durham Station
16580 SW 85th
Tigard
|
(503) 684-4600 |
| Sensitive Areas Pre-screening Form |
Amber
Wierck
|
(503) 681-3653 |
| Septic Tanks |
Washington County Environmental Health Department |
(503) 846-8722 |
| Service Provider Letter |
Amber
Wierck |
(503) 681-3653 |
| Sewer |
Technical Services |
(503) 681-5100 |
| Sewer Back-ups/Overflows/Broken |
Field Operations |
(503) 547-8100 |
| Sewer Cross Connections |
Field Operations |
(503) 547-8100 |
| Source Control |
Clayton Brown |
(503) 681-5129 |
| Speakers Bureau |
Mark Jockers/Public Affairs |
(503) 681-4450 |
| Stenciling/Marking (Storm Drain) |
Ely Teragli |
(503) 681-4463 |
| Storm Drain Marking |
Ely Teragli |
(503) 681-4463 |
| Street Flooding (inside Urban Growth Boundary) |
Field Operations |
(503) 547-8100 |
| Street Sweeping Hotline |
Field Operations |
(503) 547-8115 |
| Surface Water Management |
Technical Services |
(503) 681-5100 |
| Title 3/Sensitive Areas |
Damon Reische
|
(503) 681-5106 |
| Tour Facilities Info (schedule tour) |
Debbie Stewmon |
(503)
547-8008 |
| Tualatin Watershed Enhancement Coalition |
Karen DeBaker |
(503) 681-3643 |
| Utility Billing |
Billing@cleanwaterservices.org |
(503) 681-4400 |
| Water (Discolored/Rusty/Drinking Water) |
Call your local water provider (Tualatin Valley Water District) |
(503) 642-1511 |
| Water Quality Laboratory |
Clean Water Services
Main Number |
(503) 681-3600 |
| Water Supply Feasibility Study |
Tom VanderPlaat |
(503) 681-5107 |
| Water Supply Feasibility Study |
Jeanna Cernazanu |
(503) 681-3619 |
| Watershed Wagon |
Brian Vaughn |
(503) 681-4460 |
| Well Digging |
Washington County Environmental Health Dept. |
(503) 846-8722 |
| Well Testing |
Washington County Environmental Health Dept. |
(503) 846-8722 |
| Yard Debris (Illegal Dumping) |
Washington County
Solid Waste |
(503) 846-8609 |
| Yard Debris Disposal |
Metro Recycling Information |
(503) 234-3000 |