Contact Us

Use our contact list to get answers to general questions about Clean Water Services programs and projects. If you need immediate attention or have a question about a specific problem or issue, please contact us at:

Administrative Building Complex Main Entrance

Clean Water Services Administration Building Complex
2550 Southwest Hillsboro Highway
Hillsboro, Oregon 97123
(503) 681-3600 Phone
(503) 681-3603 FAX

If the problem is an immediate threat to public health or property, please call Clean Water Services' 24-hour response line at (503) 681-3600 and request assistance.

If you would like information via email, please send your request to askus@CleanWaterServices.org.

You may email a Clean Water Services employee using their last name and first name initial @cleanwaterservices.org. Example for John Doe's e-mail address: doej@cleanwaterservices.org.

Looking for a specific Clean Water Services employee? Type their name into the search bar at the top of this page.

Subject Name Phone
Accounts Payable ap@cleanwaterservices.org (503) 681-5104
Bid Books/Plan Books Trudy Hull
(Capital Projects)
(503) 681-5109
Bid Books/Plan Books Jane Nishizaki
(District Projects)
(503) 547-8175
Billing Billing@cleanwaterservices.org (503) 681-4400
Clean Water Services Advisory Commission (CWAC) Mark Jockers (503) 681-4450
Community Meetings Sheri Wantland (503) 681-5111
Community Meetings Mark Jockers (503) 681-4450
Composting Washington Co. Environmental Health (503) 846-8609
Construction Inspection (Building) Washington County Land Use and Transportation (503) 846-4530
Construction Inspection (Sewer) Mike McGough (503) 681-5113
Construction Inspection (Sewer) Erosion Control Voicemail (503) 681-4444
Consumption Based Sewer Rates Billing@cleanwaterservices.org (503) 681-4400
Design & Construction Standards Technical Services (503) 681-5100
Detention Ponds Maintenance Field Operations (503) 547-8100
Ditch Maintenance (Inside Urban Growth Boundary) Field Operations (503) 547-8100
Drain, Storm Blocked (Inside Urban Growth Boundary) Field Operations (503) 547-8100
Durham Wastewater Treatment Facility Main Number (503) 547-8150
Easements Laurie Harris (503) 681-3639
Emergencies 24-hour Hotline (503) 681-3600
Enhancement Coalition (Tualatin Watershed) Karen DeBaker (503) 681-3643
Erosion Control - Handbook & Plans Cathy Lindholm (503) 681-3620
Erosion Control - Permits Technical Services (503) 681-5100
Erosion Control - Inspection Voicemail - leave inspection request (24-hour notice) (503) 681-4444
Flooding (Street) Field Operations (503) 547-8100
Forest Grove Wastewater Treatment Facility Main Number (503) 547-8060
Green Space Enhancement Amber Wierck (503) 681-3653
Grease Traps Source Control (503) 681-5175
Hazardous Waste Disposal Metro Recycling Information (503) 234-3000
Hillsboro Wastewater Treatment Facility Main Number (503) 547-8070
Jackson Bottom Wetlands Preserve Main Number
(503) 681-6206
Laboratory Services Clean Water Services
Main Number
(503) 681-3600
Leaf Disposal Field Operations, Leaf Line (503) 547-8116
Local Improvement District Andy Braun (503) 681-3615
Marking (Storm Drain) Ely O'Connor (503) 681-4463
Media Inquiries Mark Jockers (503) 681-4450
Mud in Roadway Mike McGough (503) 681-5113
Native Plants Poster Request (503) 681-3663
Odor Complaint Hillsboro Wastewater Treatment Facility (503) 547-8070
Odor Complaint Rock Creek Wastewater Treatment Facility (503) 547-8000
Odor Complaint Durham Wastewater Treatment Facility (503) 547-8150
Overflows Field Operations (503) 547-8100
Partners for Clean Water (Tualatin Watershed) Karen DeBaker (503) 681-3643
Pay Station Sherwood Senior Community Center
855 N. Sherwood Blvd.
Pay Station Tualatin Valley Water District (TVWD)
1850 SW 170th Avenue
Pay Station Sherwood City Hall
20 NW Washington St.
Permits Technical Services (503) 681-5100
Plan Books/Bid Books Trudy Hull
(Capital Projects)
(503) 681-5109
Plan Books/Bid Books Jane Nishizaki
(District Projects)
(503) 547-8175
Plan Checks (status and appointment) Jackie Humphreys (503) 681-5101
Plan Review Jackie Humphreys (503) 681-5101
Pollutants (suspected in creeks, wetlands, or other surface waters) Source Control (503) 681-5175
Pump Station CJ Baxter (503) 547-8016
Rats - in or near storm or sewer systems Field Operations (503) 547-8100
Risk & Benefits Victoria Nolan (503) 681-3626
River Rangers Ely O'Connor (503) 681-4463
Rock Creek Wastewater Treatment Facility Main Number (503) 547-8000
RV Dump Station Texaco Station
99W @ 217
(free w/fill-up or $3-$5)
RV Dump Station Olinger RV
TV Hwy, $5
RV Dump Station Trailer Park of Portland
6645 SW Nyberg Rd
(I-5 @ Nyberg Rd, $3)
RV Dump Station (Open 24/7) Rock Creek Station
3125 SE River Rd
Hillsboro
(503) 547-8000
RV Dump Station (Open 24/7) Durham Station
16580 SW 85th
Tigard
(503) 547-8150
RV Dump Station (Open 24/7)

Forest Grove Elks Lodge

2810 Pacific Avenue

Forest Grove

(503) 375-2440
Sensitive Areas Pre-screening Form Amber Wierck (503) 681-3653
Septic Tanks Washington County Environmental Health Dept. (503) 846-8722
Service Provider Letter Amber Wierck (503) 681-3653
Sewer Technical Services (503) 681-5100
Sewer Back-ups/Overflows/Broken Field Operations (503) 547-8100
Sewer Cross Connections Field Operations (503) 547-8100
Source Control Main Number (503) 681-5175
Speakers Bureau Mark Jockers/Public Affairs (503) 681-4450
Stenciling/Marking (Storm Drain) Ely O'Connor (503) 681-4463
Storm Drain Marking Ely O'Connor (503) 681-4463
Street Flooding (inside Urban Growth Boundary) Field Operations (503) 547-8100
Street Sweeping Hotline Field Operations (503) 547-8115
Surface Water Management Technical Services (503) 681-5100
Title 3/Sensitive Areas Amber Wierck (503) 681-3653
Tour Facilities Info (schedule tour) Debbie Stewmon (503) 547-8008
Tualatin Watershed Enhancement Coalition Karen DeBaker (503) 681-3643
Utility Billing Billing@cleanwaterservices.org (503) 681-4400
Water (Discolored/Rusty/Drinking Water) Call your local water provider (Tualatin Valley Water District) (503) 642-1511
Water Quality Laboratory Clean Water Services Main Number (503) 681-3600
Water Supply Feasibility Study Tom VanderPlaat (503) 681-5107
Watershed Wagon Christian Haaning (503) 681-3633
Website Ely O'Connor (503) 681-4463
Well Digging Washington County Environmental Health Dept. (503) 846-8722
Well Testing Washington County Environmental Health Dept. (503) 846-8722
Yard Debris (Illegal Dumping) Washington County Solid Waste (503) 846-8609
Yard Debris Disposal Metro Recycling Information (503) 234-3000

About Us

Connect with us.

Follow us on twitter @RiverRanger Join us on facebook